Automation and CRM: stop losing customer enquiries
An enquiry waiting three days for an answer is often lost. Clicom helps centralise requests, reply faster and remember follow-ups, using simple tools adapted to your work.
Automation and CRM · Ambient video.
One enquiry. One next action.
- Enquiry received
- Organised follow-up
- Reply sent
Centralise · Organise · Automate
- Based in Corseaux, French-speaking Switzerland
- One point of contact
- Published indicative prices
- Initial discussion without commitment
Scattered enquiries, forgotten follow-ups
Enquiries arrive by email, phone, website form or messaging. Each is recorded somewhere different, replies depend on who saw it and follow-ups rely on memory.
The result: late replies, quotes never followed up and repetitive work. A few well-chosen automations often make the difference.
Your business first.
- CRM tailored to your needs
- Automatic acknowledgements
- Simple dashboard
What the support includes
A CRM tailored to your needs
One place for each enquiry, its history and the next action.
Centralised enquiries
Website forms and other channels brought together with useful qualification details.
Automatic acknowledgements
Customers immediately know their request arrived and what happens next.
Notifications and follow-ups
The right person is notified and a follow-up is scheduled if a request stalls.
A simple dashboard
See enquiry counts, sources and status at a glance.
Team training
Everyone knows how to use the tools and develop them further.
How we work together
Discuss
An initial conversation about how enquiries arrive, who handles them and where they get lost.
Build
The agreed CRM and automation are set up. You approve before they go live.
Progress
Your team is trained, then settings are adjusted through use.
A connecting thread, from start to follow-up.
Indicative pricing
Scope depends on the channels, users and automations chosen. It is set out in your quote.
Automation
Organise enquiries and simplify follow-ups.
3 000 – 6 000CHF setup
Then 490 to 690 CHF / month
- CRM tailored to your needs
- Useful automations
- Simple dashboard
- Team training
Non-binding indicative ranges in Swiss francs, including VAT. Your quote specifies the scope and exact price. See all packages
Frequently asked questions
A question not listed here? The first conversation is also for that.
Can you organise my enquiry follow-up?
Yes. Depending on your needs, we help centralise enquiries, automate acknowledgements and organise next actions in a CRM.
Do we need to replace all our tools?
No. We start with your current tools and only suggest change if it truly simplifies your team’s work.
Will my team be trained?
Yes. Team training is included in Automation.
Do I need to handle the technical side?
No. We configure the agreed tools and automations, train your team and ask you to approve key choices.
Identify your priority automations
Describe how you receive and follow up enquiries today: we suggest where to start.